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PRIVACY POLICY
 

Last updated: 20 August 2026

Floating Notes Festival respects the privacy of visitors to its website, www.floatingnotes.ch, and processes personal data in accordance with applicable Swiss data protection legislation and, where applicable, the European Union General Data Protection Regulation (GDPR).

This Privacy Policy explains what information we collect, how we use it and what rights you have regarding your personal data.
 

1. Who is responsible for your data?

The website is operated by:

Floating Notes Festival
Bellinzona, Switzerland
Email: festival@floatingnotes.ch
Website: www.floatingnotes.ch

For any question concerning your personal data or this Privacy Policy, you can contact us at the email address above.


2. What information do we collect?

We may collect personal information that you voluntarily provide when you interact with the website, including:

  • your name;

  • your email address;

  • information submitted through contact or registration forms;

  • information provided when subscribing to our newsletter or requesting information about the festival.

When you browse the website, certain technical information may also be collected automatically, including:

  • IP address;

  • browser and device type;

  • operating system;

  • pages visited and interactions with the website;

  • date and time of access;

  • referring website or source.

This technical information is used primarily to operate, secure and improve the website.


3. How do we use your information?

We may use your personal data to:

  • respond to messages and enquiries;

  • send festival news and information when you have subscribed to receive them;

  • provide information about the programme, artists, events and activities of Floating Notes Festival;

  • manage registrations or requests submitted through the website;

  • operate and maintain the website;

  • understand how visitors use the website and improve its content and functionality;

  • prevent abuse, fraud or security incidents;

  • comply with applicable legal obligations.

We do not sell your personal data.


4. Newsletter and communications

If you subscribe to the Floating Notes Festival newsletter, we use your email address to send you information about the festival, its programme, artists, ticket sales and related activities.

You can unsubscribe at any time by using the unsubscribe link included in our communications or by contacting us at festival@floatingnotes.ch.

Withdrawing your consent does not affect the lawfulness of any processing carried out before your withdrawal.


5. Ticket purchases and external websites

Ticket purchases or other services may be provided through external platforms operated by third parties.

When you follow a link from our website to purchase tickets, book accommodation or access another external service, the processing of your personal data may be governed by the privacy policy and terms of that third-party provider.

Floating Notes Festival does not control how independent third-party websites process personal data. We recommend reviewing their privacy policies before providing personal information.


6. Wix

This website is created and hosted using Wix.com.

Wix may process certain technical and usage information required to provide its hosting, security, website infrastructure and related services.

Data processed through Wix may be stored or processed through Wix and its service providers in different countries. Where required by applicable data protection laws, appropriate safeguards are used for international transfers of personal data.

For further information about how Wix processes personal data, please refer to Wix’s Privacy Policy.


7. Analytics and third-party services

The website may use analytics or measurement tools to understand how visitors interact with the site and to improve its performance.

Where required by applicable law, non-essential analytics or advertising technologies are activated only after you have given your consent through the cookie banner.

Some third-party services integrated into the website may process information according to their own privacy policies.


8. Cookies

The website uses cookies and similar technologies that are necessary for its operation and may also use cookies for analytics or other optional functions.

Essential cookies may be required for the website to function correctly. Non-essential cookies can be accepted or refused through the cookie settings available on the website.

For more detailed information about the cookies used on this website and how to manage your preferences, please see our Cookie Policy.


9. How long do we keep your data?

We retain personal data only for as long as necessary for the purpose for which it was collected or as required by applicable law.

Newsletter data is generally retained until you unsubscribe or ask us to delete your information.

Messages and other correspondence may be retained for as long as reasonably necessary to manage the relevant request and for administrative or legal purposes.


10. How do we protect your data?

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

The website uses secure HTTPS connections and benefits from the security measures provided by the Wix hosting infrastructure.

However, no method of transmission or electronic storage can guarantee absolute security.


11. Your rights

Depending on the applicable data protection legislation, you may have the right to:

  • request information about the personal data we hold about you;

  • request access to your personal data;

  • request the correction of inaccurate or incomplete information;

  • request the deletion of your personal data where legally permitted;

  • object to or request the restriction of certain processing activities where applicable;

  • withdraw consent where processing is based on your consent;

  • request the transfer of your personal data where applicable.

To exercise any of these rights, please contact us at festival@floatingnotes.ch.

We may need to verify your identity before responding to a request.


12. Links to third-party websites

Our website may contain links to websites operated by artists, venues, ticketing services, institutional partners, accommodation providers or other third parties.

Floating Notes Festival is not responsible for the privacy practices or content of external websites. Their own privacy policies apply when you visit those websites.

 

13. Changes to this Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to the website, the services we use or applicable legal requirements.

The most recent version will always be published on this page together with the date of the latest update.

 

14. Contact

For questions about this Privacy Policy or the processing of your personal data, please contact:

Floating Notes Festival
Email: festival@floatingnotes.ch
Website: www.floatingnotes.ch

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