TERMS AND CONDITIONS
Last updated: 20 August 2026
These Terms and Conditions govern the use of the website www.floatingnotes.ch, operated by Floating Notes Festival.
By accessing and using this website, you agree to these Terms and Conditions.
1. Website operator
The website is operated by:
Floating Notes Festival
Bellinzona, Switzerland
Email: festival@floatingnotes.ch
Website: www.floatingnotes.ch
2. Purpose of the website
The Floating Notes Festival website provides information about the festival, its programme, artists, events, venues, schedules, ticketing and related activities.
We make reasonable efforts to ensure that the information published on the website is accurate and up to date. However, programme details, schedules, artists, venues and other information may change.
3. Festival programme and changes
Floating Notes Festival reserves the right to modify the programme, running times, venues, artists or other aspects of an event when necessary.
Such changes may occur for artistic, organisational, technical, safety or other reasons beyond our control.
Where possible, important changes will be communicated through the website or other official Floating Notes Festival channels.
A change in the running order, timetable or programme does not automatically entitle the user to a refund.
4. Tickets
Tickets for Floating Notes Festival events may be sold through third-party ticketing platforms.
When purchasing a ticket through an external ticketing provider, the purchase is also subject to that provider’s terms and conditions, payment conditions and privacy policy.
Ticket prices, booking fees, payment methods, refund conditions and other purchase-related information are indicated on the relevant ticketing platform.
Unless otherwise stated, Floating Notes Festival does not directly process or store payment card information submitted to third-party ticketing providers.
5. Event cancellation or postponement
If an event is cancelled, postponed or significantly changed, the applicable refund or exchange conditions will be communicated through the official ticketing provider and/or Floating Notes Festival.
Refunds, where applicable, may be subject to the conditions of the ticketing platform through which the ticket was purchased.
Travel, accommodation and other personal expenses incurred in connection with attendance at an event are generally not reimbursed by Floating Notes Festival.
6. Admission to events
Admission to an event is subject to possession of a valid ticket where required.
Visitors must comply with the instructions of festival staff, venue staff and security personnel.
Floating Notes Festival and the relevant venue reserve the right to refuse admission or require a person to leave an event in cases of inappropriate, disruptive, dangerous or unlawful behaviour.
Specific venue rules may also apply.
7. Photography, video and recordings
Photography, filming and audio recording during festival events may be restricted depending on the artist, venue or event.
Visitors must comply with instructions given by festival staff, venue staff or artists’ representatives.
Professional photography, filming or recording for commercial or media purposes requires prior authorisation from Floating Notes Festival unless otherwise agreed.
During public festival events, photographs or audiovisual recordings may be made by Floating Notes Festival or authorised partners for documentation, communication and promotional purposes, in accordance with applicable law.
8. Intellectual property
Unless otherwise stated, the content published on this website, including texts, graphics, logos, visual identity, photographs, videos and other materials, is owned by Floating Notes Festival or used with permission from the relevant rights holders.
Content may not be reproduced, distributed, modified, published or used for commercial purposes without prior permission from Floating Notes Festival or the relevant rights holder.
Personal and non-commercial use of publicly available website content is permitted within the limits of applicable copyright law.
9. Third-party content and links
The website may contain links to external websites, including artist websites, social media platforms, ticketing services, venues, partners and other third-party services.
Floating Notes Festival has no control over the content, availability, security or privacy practices of these external websites and cannot be held responsible for their content or services.
Access to third-party websites is subject to their own terms and policies.
10. Website availability
We aim to keep the website accessible and operational but cannot guarantee uninterrupted or error-free access.
The website may be temporarily unavailable due to maintenance, technical problems, updates or circumstances beyond our control.
Floating Notes Festival may modify, suspend or discontinue parts of the website at any time.
11. Limitation of liability
To the extent permitted by applicable law, Floating Notes Festival cannot be held liable for indirect or consequential damages resulting from the use of, or inability to use, this website.
We are also not responsible for technical failures, interruptions, third-party services or external websites linked from the site.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
12. Personal data and cookies
The processing of personal data through this website is described in our Privacy Policy.
Information concerning the use of cookies and similar technologies is available in our Cookie Policy.
By using the website, you are invited to review these policies.
13. Changes to these Terms and Conditions
Floating Notes Festival may update these Terms and Conditions when necessary.
The latest version will be published on this page and will indicate the date of the most recent update.
Continued use of the website after an update is subject to the revised Terms and Conditions.
14. Applicable law
These Terms and Conditions are governed by Swiss law.
Any dispute relating to the use of this website shall be subject to the competent authorities and courts determined in accordance with applicable Swiss law.
15. Contact
For questions regarding these Terms and Conditions, please contact:
Floating Notes Festival
Email: festival@floatingnotes.ch
Website: www.floatingnotes.ch